How to improve your speed on wired connectivity

1. Check your ethernet cable

ethernet cable

  • An ethernet cable is connected between your router and computer. It carries the broadband signals between your modem, router, computer and other wired internet-capable devices.
  • Check and ensure that the label is category 5, 5e or 6. This label can be found along the body of the ethernet cable category speed
2. Get a good ethernet card

ethernet card

  • Click Windows > Control Panel > Device Manager > Network Adapter, you will be able to see your ethernet card details.
  • Ensure that you are using a Gigabit Ethernet Card
3. Update your DNS

What is DNS? DNS stand for Domain Name System. It is like phone book of internet. DNS translates domain names to IP addresses so browsers can load Internet resources.

  1. For unifi and Streamyx customers – Please set your DNS at your router/modem/RG and any related device to auto-assign

  2. For TM subscribers other than unifi and Streamyx – Please set your DNS to: a) TM IPV4 DNS: - Primary: 202.188.18.188 / - Secondary: 1.9.1.9 b) TM IPV6 DNS: - Primary: 2001:e68::b:68 / - Secondary: 2001:e68::b:69

  3. Laptop/Desktop - Changing the DNS in TCP/IP setup

a) Windows 7 1. Click Start -> Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings. 2. Select the connection. For example: - For Ethernet connection, right click Local Area Connection -> Properties - For Wireless connection, right click Wireless Network Connection -> Properties win7_properties 3. Select the Internet Protocol Version 4 and double click it win7_ipv4 4. Set Obtain IP address automatically and set DNS server address as above. Click OK to save the setting. win7_dns

b) Windows 10 1. Click Start -> Settings -> Network and Internet 2. Select the connection. For example: • For Ethernet connection, click on Ethernet -> Change adapter options. Select Ethernet, right click and choose Ethernet -> Properties win10_ethernet • For Wireless connection, right click WiFi -> Change adapter options. Select WiFi, right click and choose WiFi -> Properties win10_wifi 3. Select the Internet Protocol Version 4 (TCP/IPv4) and double click it win10_ipv4 4. Set Obtain IP address automatically and DNS server address automatically and click OK to save the setting. 5. win10_dns

c) Mac OS 1. Choose Apple -> System Preferences -> Network. 2. Select the network connection service from the list, and then click Advanced. mac_network 3. Select DNS tab 4. Click "+" and insert IP DNS. mac_dns