unifi service breakdown may be caused by the followings:

  • Cable cuts
  • Faulty network equipments
  • Planned maintenance work.

You can check if there is an outage in your area by entering your service detail below:

Select service detail type and enter according to the format

Residential service number.
High Speed Internet login ID. For unifi broadband only.

Your service details are displayed in your account in myunifi app and portal. Alternatively you can also find them in your monthly bill under detailed charges section as per example below.